Terms & Conditions

Welcome to FiberN Internet Service. By using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before subscribing or accessing our services.

1. Service Use

  • FiberN provides internet and telecom services subject to availability and technical feasibility in your area.

  • Customers must use the service for lawful purposes only and must not engage in activities that disrupt network performance or violate any law.

  • Sharing, reselling, or redistributing the connection without written permission from FiberN is strictly prohibited.

2. Account and Responsibility

  • You are responsible for maintaining the confidentiality of your account details.

  • Any activity under your account will be considered your responsibility.

  • Notify FiberN immediately in case of unauthorized access or suspected misuse.

3. Billing and Payments

  • All service charges, installation fees, and taxes must be paid as per your selected plan.

  • Failure to make payments on time may result in service suspension or termination.

  • FiberN reserves the right to revise prices, plans, or fees with prior notice.

4. Service Availability

  • While FiberN strives to provide 24/7 uninterrupted service, temporary interruptions may occur due to maintenance, technical issues, or network upgrades.

  • FiberN will not be liable for any loss or damage caused by such interruptions.

5. Fair Usage Policy (FUP)

  • To ensure equal internet access for all users, certain plans may be subject to a Fair Usage Policy limiting excessive data usage.

  • Details of FUP (if applicable) will be specified in your chosen plan.

6. Limitation of Liability

  • FiberN shall not be held responsible for damages, loss of data, or downtime beyond its reasonable control.

  • Use of the service is at your own risk.

7. Termination of Service

  • Either party may terminate the service by providing written notice as per the contract terms.

  • FiberN may suspend or terminate your connection for non-payment, misuse, or violation of these terms.

8. Policy Updates

FiberN may update these Terms & Conditions from time to time. The updated version will be posted on our website with a revised date. Continued use of our services implies acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📍 37 E Main Street, Middletown, DE 19709
📧 info@fiberninternetservice.com