At FiberN Internet Service, we strive to provide reliable and uninterrupted internet connectivity to all our customers. However, we understand that certain circumstances may require a refund. Please review our refund policy below.
Refunds are only applicable for prepaid plans or installation charges if the service cannot be provided due to technical limitations in your area.
Once the service is successfully installed and activated, no refunds will be issued for usage or subscription fees.
If the service is interrupted due to FiberN network issues for more than 72 consecutive hours, partial credit or compensation may be applied to your next billing cycle.
Installation fees are non-refundable once the installation process has started.
Equipment provided by FiberN (routers, modems, etc.) must be returned in good condition within 7 days of service cancellation to avoid additional charges.
Customers who cancel their order before service activation may receive a full refund, excluding administrative or processing charges if applicable.
Refunds (if applicable) will be processed within 7–14 business days after approval.
Refunds will be issued to the original payment method used during the transaction.
If you have any questions or concerns about this Privacy Policy, please contact us at:
📍 37 E Main Street, Middletown, DE 19709
📧 info@fiberninternetservice.com
FiberN Internet Service provides high-speed, secure, and reliable internet connectivity.
We connect homes and businesses with advanced telecom solutions, ensuring seamless communication and nonstop connectivity you can trust.